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Major Touch ID Issues Being Reported With iOS 7.1, Were You Affected?

March 12, 2014 by Jaden Easton-Ellett 8 Comments

iOS 7.1 was released on Monday with a number of new features, improvements and even bug fixes. One of these improvements in particular was for Touch ID which was supposed to improve performance… in other words increase accuracy.

iOS 7.1 Touch ID Issues

It looks like things have gotten worse for some iPhone 5s owners, however, as there is a booming Apple discussion thread with many people claiming that Touch ID has stopped working completely for them after updating.

User All8867 on the Apple Discussion thread reports:

After installing iOS 7.1 Touch ID stopped working. When I put my finger on the sensor nothing happens.

I already tried rebooting and switching Touch ID on and off. None of that seemed to work. Is there anyone else experiencing similar problems?

The most common fix for Touch ID related issues is to delete the fingerprint and add it again, but in this case even that isn’t working because the fingerprint recognition does not work during the setup process.

Right now I’m trying to set up a new fingerbrint but it doesnt even start scanning when I put my finger on. It just doesnt do anything. I have a feeling that the sensor might be broken…

There was one user who even restored their device, but that didn’t solve the problem.

Looking at the number of replies to the thread and page views, it doesn’t seem like the iOS 7.1 Touch ID issue is affecting all users, but it’s a serious problem for those affected nonetheless. Are you having issues with Touch ID after updating to iOS 7.1?

Drop us a line in the comments section below.

Comments

  1. Greg says

    March 12, 2014 at 4:32 pm

    My Touch ID works 200% better

  2. ekunem says

    March 12, 2014 at 4:47 pm

    same with me. now it work much faster.

  3. The iDevice Pro says

    March 12, 2014 at 4:58 pm

    As predicted…Apple is going downhill after the passing of Mr. Jobs…

  4. Chandler says

    March 12, 2014 at 7:13 pm

    Nope, Still Jailbroken…

  5. Dani Hayes says

    March 13, 2014 at 12:45 am

    How so?? The only thing I see them folding on is giving into what the customer wants as opposed to actually creating things we need. And to me, that kills Apple.

  6. Marvin Ling says

    March 13, 2014 at 2:17 am

    Mine same here, Touch ID just doesn’t work. Even after removed and re-assigned prints.

  7. Mekho says

    March 13, 2014 at 7:11 am

    Not to me mine works much better

  8. Avnit says

    March 14, 2014 at 11:15 am

    I found another bug. The slide to unlock suppose to be white pale . But in some cases it’s black. When unlock and lock again it turns back to normal meaning white pale.

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